Express check out

All > hotel management > check out in hotels

1 like

Please login to like this article.

Express check out

Most hotels are now using the Express check out service that allows customers to check out of their rooms and return the keys without having to wait for their final bill to be produced. Express check out is designed for efficiency. Guests can use various platforms - be it a kiosk in the hotel lobby ,a mobile app or the hotel's website to initiate the check out process. By simply indicating their departure and agreeing to have any additional charges applied to their registered payment method, the check out process becomes nearly instantaneous. Guests can drop off their keys at a designated area or in cases where hotels offers a keyless experience they can just leave.

Advantages of express check out for guests.

1. Speed and conveniences - Express check out eliminates waiting times ,making it ideal for guests on tight schedules .

2. Comfort - Guests can check out from anywhere avoiding queues at reception desk.

3. A positive last impression - A smooth departures ensures guests leaves with a favourable view's of hotel's service

Advantages of express check out for hoteliers

1. Operational efficiency- Reduces the reception desk?s workload allowing staff to focus on guests needing in person assistance.

2. Marketing opportunities - Contact information provided during express check out can be used for future marketing ,assuming guests have granted permission.